Refunds & Returns

We want you to be completely confident regarding any orders your place with Toys 4 Naughty Boys so we offer a simple no quibble returns policy. 

Our Returns Policy Explained

• You can return any purchase for any reason within 30 days from receipt, so if you changed your mind, or decided you no longer want the item, simply return to us and receive a full refund.
  
• In the unlikely event you receive damaged or faulty goods you can return to us within 30 days for FREE and either receive a full refund or an exchange. In the case of damaged or faulty goods, we will refund the return postage costs in full upon request.

How to return an item

Returning an item is as simple as 1, 2, 3

1. Complete the form on the Contact Us page telling us you wish to return your item. Please include your invoice or order number.
2. We will reply with our returns address and any special postage instructions.
3. Package up your item including the original packaging if possible and post the item to us including note your invoice or order number.

Once we have received your return, your replacement or refund will be processed within 3 to 5 days, but normally much quicker.

Returning items from outside the UK

You can still return items from outside the UK, for any reason, within 30 days of receipt. Simply return the item to us as stated above and email us a proof of postage.

We do ask that our international customers pay for the return postage, unless the goods are faulty, in which case we will cover the return postage costs.

Your rights

The European Consumer Protection (Distance Selling) Regulations 2000 state that you have the right to cancel an order within 7 days without giving any reason.

At Toys 4 Naughty Boys, we go way better that and offer our simple no quibble 30 day returns policy. Our returns policy does not affect your statutory rights. 

If you have any questions regarding our refunds and returns policy, please drop us a line.